Department of Governance Reforms

Detail of District Technical Coordinator (DTC)
District Technical Coordinator (DTC) Manish Thakral
Address Room No. 309,Block-A, 2nd Floor District Administrative Complex Fazilka.
Email Id
Contact Number 9465107614


Detail of District Technical Coordinator (DTC) (Addition Charge)
District Technical Coordinator (DTC) Aseem Narang
Address Room No. 309,Block-A, 2nd Floor District Administrative Complex Fazilka.
Email Id
Contact Number 8283819466

Work Order of DTC and DeGC

Following is the brief description of the important projects implemented in the district:

The State Government has already established Punjab State Wide Area Network (PAWAN) vertical connectivity to act as an intra-government network with 16 Mbps connectivity from the State Hqrs to 22 District Hqrs and 2/4 Mbps from District Headquarter to Block Hqrs. 193 Point of Presence (PoPs) upto Block level has been connected to the PAWAN.

Sr. No.Site NameTotal Allocated Bandwidth

Current Status in District Fazilka
Current Status in District Fazilka
Sr. No. Site Name Engineer’s Name Availabe Link
1 District Network Center Fazilka Bharat Solanki 100 MBPS
2 Excise Office Fazilka Bharat Solanki 2 MBPS
3 District Civil Hospital, Fazilka Bharat Solanki 2 MBPS
4 SDNC Abohar Rahul Setia 4 MBPS
5 BNC Khuiansarwar Rahul Setia 4 MBPS
6 Excise office Abohar Rahul Setia 2 MBPS
7 SDNC Jalalabad Amandeep Singh 4 MBPS


  • SSDG(State Service delivery Gateway)

State Portal and State Service Delivery Gateway (SSDG) Project is one of the Mission Mode Project envisioned under NeGP of Department of Electronics and Information Technology (DeitY), GoI. Punjab State e-Governance Society (PSeGS) is the State Designated Agency (SDA) for the implementation of the Project in Punjab and M/s Hewlett Packard Enterprise India Pvt. Ltd. is the System integrator (SI).

The State Portal Government of Punjab provides:-

  • Easy, anywhere and anytime access to Government Services to the citizens.
  • A front end application mechanism using e-Forms.
  • Facilitates online payments.
  • Intelligent routing of the forms to the destination field office by SSDG.
  • Acknowledgement and status tracking of application.
  • MIS reporting at the State Level

At the moment a total of 51 citizen centric services pertaining to 10 different departments are hosted on the Portal for receiving online applications from the citizens. Most of the applications are landing in e-District application at the backend for providing end to end service delivery.

  • eDistrict

e-district has been chosen as State Mission Mode Project (MMPs) of National e-Governance Plan (NeGP). E-District project envisages integrated and seamless delivery of citizen services by district administration through automation of workflow, backend computerization, data digitization across participating departments. The Government of Punjab has chosen 47 Services under the scope of the project.

The project aims to target high volume services delivered at the District level and to undertake back-end computerization to enable the delivery of citizen services through Sewa Kendra in a systematic way.

  • Current Status 

Backend Computerization has been done by providing Hardware (Desktops, Printers, and Scanners), Connectivity, Digital Signatures, and Training to all the Departmental officials who are involved in citizen service delivery of 47 Services under the scope of the project.

The Government Orders related to all 47 Services have been approved by respective Departments and available on eDistrict Punjab

  • eoffice

The eOffice product aims to support governance by ushering in more effective and transparent inter and intra-government processes. The vision of e-Office is to achieve a simplified, responsive, effective and transparent working of all government offices. The Open Architecture on which eOffice has been built, makes it a reusable framework and a standard reusable product amenable to replication across the governments, at the central, state and district levels. The product brings together the independent functions and systems under a single framework. Presently eOffice is being implemented in all the districts of Punjab simultaneously.

  • Video Conference

Video Conferencing Facility started in District Fazilka  in January 2012. This brings the decision makers and action takers together, face to face, wherever they are across the country and around the Globe. Experts from remote locations can interact with each other in real time interactive mode. By providing strong channels of visual, graphical and multimedia communication, video-conferencing opens new vistas of functioning of government and service delivery mechanism is enabled for various sectors of Indian economy.

Department of Governance Reforms also conducting the video conferencing sessions related with the RTI cases of  SICP (State Information Commission of Punjab).

For more details please visit PAWAN Punjab

  • Public Grievance Redressal Portal

Grievance Redressal system is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime to State Departments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

  1. For Citizen Login
  2. For Department Login